Account

  1. How do I sign in to Quack?

    To sign in to Quack, follow these steps:

    1. Open app to the welcome screen

    2. Enter your phone number and we will send you a code via SMS

    Once received, enter the code and click Sign in!

  2. How do I delete my profile?

    Look, we need to talk. This is a huge mistake... but if you thought it through, and you’re sure, we’ll respect your wishes.

    To delete your account, please follow these steps:

    1. Go to your Profile

    2. Tap on ‘Account’

    3. Scroll to the bottom and tap ‘Delete account’

    4. Click ‘Delete my account’

    Are you sure you want to miss out on all the fun? We'll miss you on Quack! You're welcome back anytime.

  3. Can I stop receiving notifications?

    Is this a noise complaint? Were we quacking too loud? Okay, if you insist... To disable notifications, please follow these steps:

    1. Go to Profile

    2. Tap on “Notifications and sounds”

    3. Turn off any notification that you don’t want to receive

    Note: You can turn these back on at any time. In fact, we suggest it.

  4. How do I reactivate my profile?

    Sorry to say, but ya can’t. Once you delete your account it’s gone for good. Please create a new profile on our Sign up page and get to quackin’.